Privacy policy

Last update: 2 January 2025

Protecting your personal data is a priority for SARL Les Bulles d’Élodie et Fabrice. This privacy policy is designed to inform you about how we collect, use, and protect your personal data when you use our website www.bulles-bonheur.com (hereinafter the “Site”)

We are committed to complying with applicable data protection laws, including the General Data Protection Regulation (GDPR).

1. Collection of Personal Data

When you use our Site, we may collect certain personal data from you. We collect your information legally, fairly, and transparently.

The types of personal data we collect may include:

Identification Information: first name, last name, email address, postal address
Payment Data: information necessary for processing payments via a secure payment provider
Navigation Information: IP address, browser type, pages visited, cookies
Other Information: when subscribing to our newsletter, participating in an event, or contacting us via our form

2. Use of Personal Data

The data we collect is used for:

Order Processing: managing online purchases, delivery of products or services
Customer Relationship Management: responding to inquiries, providing assistance
Improving User Experience : personnalisation du Site en fonction des préférences de navigation
Sending Marketing Communications : sending promotional offers or information about our services only if you have consented

We do not collect excessive data, and only the information necessary for the proper management of our services is collected.

3. Sharing of Personal Data

SARL Les Bulles d’Élodie et Fabrice is committed to not selling, renting, or exchanging your personal data with third parties. However, we may share your information in the following cases:

With our service providers: for payment processing or order delivery (e.g., delivery services)
If required by law: to comply with a legal or administrative request (e.g., in case of a request from a competent authority)

4. Security of Personal Data

We implement technical and organizational security measures to protect your personal data against loss, theft, unauthorized access, or disclosure.

5. Cookies

Our Site uses cookies to enhance your browsing experience. A cookie is a small text file stored on your device when you visit our Site.

We use:

Technical Cookies: necessary for the proper functioning of the Site
Performance Cookies: to analyze and improve Site usage
Advertising Cookies: to personalize ads based on your preferences

You can disable cookies at any time by adjusting your browser settings. However, this may affect certain features of the Site.

6. User Rights

In accordance with the GDPR, you have the following rights regarding your personal data:

Right of Access: you can obtain a copy of your personal data
Right to Rectification: you can modify your data if it is incorrect or incomplete
Right to Erasure: you can request the deletion of your personal data in certain circumstances
Right to Object: you can object to the use of your data for commercial purposes
Right to Portability: you can request to receive your personal data in a structured format

To exercise your rights, you can contact us at the following address: contact@bulles-bonheur.com.

7. Data Retention Period

We retain your personal data for as long as necessary to manage our business relationship and comply with legal obligations.
Data related to orders is retained for 5 years from the last transaction. Browsing data and cookies may be retained for a maximum of 13 months.

8. Changes to the Privacy Policy

SARL Les Bulles d’Élodie et Fabrice reserves the right to modify this privacy policy at any time. In case of modification, we will publish the updated version on this page with the revision date. We encourage you to check this page regularly to stay informed of any changes.

9. Contact

For any questions regarding this privacy policy or to exercise your rights, you can contact us at:

Email : contact@bulles-bonheur.com
Phone : +33 6 63 69 11 10
Adress : 71, avenue de Champagne, 51200 Épernay, France

Last update : 01/12/2024